We use Australia Post, Australia's biggest shipping agent, to ensure a fast, safe and reliable delivery service.
Orders with mixed in-stock and pre-orders items will only be shipped when all items are available.
All shipping prices on our website are displayed in Australian Dollars (AUD), and will be charged in Australian Dollars.
The rate charged for the shipping of your order includes a handling fee and is based on the weight and size of your products, and your location.
We use Australia Post Shipping Extension app (https://apps.shopify.com/australia-post-shipping-extension) to estimate the cost of shipping.
Before the final payment checkout page you will be shown what the cost of different shipping methods will be, and you will have the choice to select one of the shipping methods:
For Australian customers, you will have the shipping options of Parcel Post and Express Post.
For international customers, you will have the delivery options of Standard, Express, and Courier.
Please note that international customers are responsible for any custom fees, import duties, tariffs or taxes that may be associated with the order once it arrives at the border. The fees are not included in the shipping cost.
For customers living or traveling in Sydney, you have the option of free pickup in store at the Games Corner, Shop 5/459 Church Street, Parramatta, NSW 2150, Australia.
Depending on where you are and the shipping method you choose, shipping times will vary.
Delivery times within Australia can be expected approximately 1-6 working days after the order is dispatched.
Estimated delivery times for international post can be 2-14 working days.
For information on postage and delivery times, please visit Australia Post website https://auspost.com.au.
We will charge you a handling fee of $10 plus shipping cost for deliveries returned to us if you provided incorrect address or your order was undeliverable.
We only replace items if they are defective or damaged. If you need to exchange a defective or damaged product for the same item, send us an email at firstname.lastname@example.org and send your item to: Shop 5/459 Church Street, Parramatta, New South Wales, 2150, Australia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.